Frequently Asked Questions
Yes!…kind of. For New Patient appointments, we currently have Some Availability. If you’re flexible, we can usually get you seen within a week or two.
BUT, we don’t take everyone. Dr. Hauser and his staff decide on a case-by-case basis for each patient, to make sure we’re the right fit (please keep reading the FAQ’s). When you’re ready to find out, fill out the Contact Form or call the office and speak with Jill, the Office Manager.
Dr. Hauser is a Specialist (not a Primary Care Doctor) focusing on:
- Digestive problems: IBS, Crohn’s, UC, GERD/reflux, Celiac
- Thyroid issues: Hypothyroidism and Hashimoto’s. (We are not accepting Grave’s patients at this time)
- Autoimmune diseases: Fibromyalgia, MS, RA, Lupus, etc.
- Fatigue and Brain Fog, including Chronic Fatigue Syndrome
- Long Covid
- Chronic Lyme Disease
Dr. H believes that extra poundage is not a disease, but a symptom of a disease. In other words, Depression (a disease) can lead to overeating and weight gain (a symptom). Hashimoto’s (a disease) can lead to weight gain, Gut dysbiosis can lead to weight gain, Chronic Fatigue Syndrome, Autoimmune Diseases, and Inflammation in general can lead to weight gain. (Staring at the sky and pretty much everything else, can lead to weight gain, right?!)
We do accept HSA (Health Savings Accounts), Flexible Spending Accounts, and credit card payments.
Our services are completely out-of-network.
This does not mean that you cannot receive care from our office. What this means is that you will have to pay out-of-pocket for any services provided. We will provide you with the proper form (superbill) to file with your insurance company so that you may seek reimbursement for your medical expenses. Usually expenses are reimbursed at 80% of qualified medical expenses beyond your deductible. Please contact your insurance company for more details.
We want to take care of you in a way that insurance companies don’t believe. For example, we spend up to 90 minutes with our new patients – insurance companies want us to spend a fraction of that time. The average face-time in today’s medical system is 7 minutes with your doctor! We strive to provide the best customer service which includes listening to you and not rushing you through your appointment.
Since Hauser Health does not have a contract with any insurance company, we do not file forms with insurance companies. We will provide you with a receipt (known as a “Superbill“), which includes all standard information you will need to submit your claim directly to your insurance company (such as CPT codes for office visits and ICD-10 codes for labs). Some of the services provided may be “non-covered” services or not considered “reasonable and necessary” under your medical insurance. We are not able to provide diagnosis codes in advance of appointments.
Dr. Hauser does not participate with Medicare and has opted-out. You cannot submit invoices to Medicare. Dr. Hauser also does not participate with Tricare. We are also not a “non-participating provider.”
We encourage you to check with your insurance company regarding the specifics of your policy for out-of-network claims.
Dr. Hauser has always offered virtual appointments as a convenience for his patients that live far away. However the arrival of Covid-19 has forced us to turn to an ALL-VIRTUAL environment. As much as Dr. Hauser and his staff love seeing patients in person, for the current time we will only be offering appointments through Zoom.
How does it work?
Scheduling your appointment is done the same way- either call our office or email us to schedule an appointment. Then, 2 days before your appointment, we’ll email you a secure link to our Zoom room. If you’ve never done a Zoom call before, it’s best to click the link when you get it so that you can set things up (we’ll send super-easy instructions). Then, 5 minutes before your appointment, click on that same link to enter our virtual waiting room. Sit back and relax and Dr. Hauser will take it from there!
Recommendations for the best “virtual” office visit:
*Be on a computer, laptop, or iPad. Avoid being on a cell phone unless absolutely necessary.
*Make sure you have a working camera and microphone- so we can see and hear each other.
*Get rid of distractions. Find a place where you can fully concentrate on YOUR issues and avoid dealing with the kids, pets, spouse, or even neighbors (yes, we’ve had neighbors interrupt sessions!)
*And most importantly, make sure you have good WiFi signal!
Dr. Hauser sees adults 18 and older.
While we will strive to provide you care from the root of your illness, Dr. Hauser does not function as your primary care physician. If Dr. Hauser is seeing you, you must have and maintain a primary care physician in order to be followed at Hauser Health. We function as a specialty consultation practice.
Your first appointment includes a 60-90 minute consultation with Dr. Hauser where he’ll perform an in-depth review of your history, review of recent labs and testing, supplements and medications, and any other pertinent information. At the end of the appointment, together you’ll create a Plan to get to the root of your issues, which may include Cardiometabolic and Micronutrient testing, specialty lab testing, virtual Nutritionist evaluation, and food sensitivity testing, just to name a few.
The cost for the first appointment is $595 (we do require a credit card number to hold your appointment).
Dr. Hauser requires new patients to see his Integrative Nutritionist who will be your partner in making a plan to feel better. Including a review of past history, food intake and patterns such as sleep, stress management, and exercise. Medications, supplements, food likes and tolerances will be reviewed, and food allergy testing may be recommended.
The visit with the Nutritionist will last up to 60 minutes and costs $95.
Follow up visits with Dr. Hauser are $200 for up to a 30 minute appointment. On January 1st, 2022, prices will increase to $225.
If you need to cancel or re-schedule your appointment, please let us know 2 business days in advance.
Follow up patients who cancel or re-schedule their appointment less than 2 business days in advance will be charged $100 and New patients will be charged $300.
We accept cash, credit cards, health savings credit cards and flex spending credit cards. We do not accept personal checks.
Need a payment plan? We offer Care Credit! It’s a health credit card that gives you 6 to 12 months to pay off with no interest.
Details including a video here or ask us!
Yes, please! After making an appointment with Hauser Health, we will email a link to the new client paperwork with easy-to-understand instructions. Let us know if you have any problems filling out the forms.
Your New Patient Paperwork will already be filled out!
To make for the most efficient use of your time with the doctor, it is a good idea to be prepared with a list of questions and issues you wish to discuss. Also, if you have previous lab results (within the last 3 months) and reports from previous physicians, which you feel are pertinent, please bring copies of these with you to your initial visit.
If you are taking supplements or prescription medicines, these should be documented when you are filling out your New Patient Paperwork- no need to bring them to your appointment!
Monday through Thursday 9:00 am- 4:00 pm.
Call Jill atand she will provide you with the earliest available times.
Absolutely! We have an Integrative Nutritionist who follows Dr. Hauser’s integrative nutrition approach to wellness and healthy eating. The consultations are $95. On January 1st, 2022, prices will increase to $120.
Typically you can expect a three-week follow up visit to review labs after the initial consultation, however this depends on how quickly you complete your testing.
If you decide with Dr. Hauser to do specialized testing, you can plan to come in for a 30 minute follow up appointment to go over results and create a plan for each test.
After this, the amount of time determined to follow up will vary on an individual basis but once you are on your way to optimal health, you can plan on semi-annual follow up visits.
Lab orders for blood work can be taken to either LabCorp or Quest – whichever your insurance covers. Though we do our best to code your order in a way that will justify specific tests being conducted (ICD-10 codes), we can never guarantee insurance companies will cover it.
Some insurance companies cover home lab tests. Depending on your insurance company, the costs are approximately $200-$500.