What type of medical conditions can you help me with?
Dr. Hauser is a specialist (not primary care) focusing on:
- Digestive problems: IBS, Crohn’s, UC, GERD/reflux, Celiac
- Thyroid issues: Hypothyroidism and Hashimoto’s
- Autoimmune diseases: Fibromyalgia, MS, etc.
- fatigue and brain fog
Do you accept insurance? Medicare? Tricare?
Dr. Hauser does NOT participate with ANY insurance plans, but you can submit your visits to your insurance company for possible reimbursement.
We want to take care of you in a way that insurance companies don’t believe. For example, we spend 60 minutes with our new patients – insurance companies want us to spend a fraction of that time. The average face-time in today’s medical system is 7 minutes with your doctor! We strive to provide the best customer service which includes listening to you and not rushing you through your appointment.
Since Hauser Health does not have a contract with any insurance company, we do not file forms with insurance companies. We will provide you with a receipt (known as a “superbill”), which includes all standard information you will need to submit your claim directly to your insurance company (such as CPT codes, ICD-10 diagnoses and codes, etc.). Some of the services provided may be “non-covered” services or not considered “reasonable and necessary” under your medical insurance. We are not able to provide diagnosis codes in advance of appointments.
Dr. Hauser does not participate with Medicare and has opted-out. You cannot submit invoices to Medicare. Dr. Hauser also does not participate with Tricare. We are also not a “non-participating provider.”
We do accept HSA (Health Savings Accounts), Flexible Spending Accounts, and credit card payments.
We encourage you to check with your insurance company regarding the specifics of your policy for out-of-network claims.
Do you treat children?
Dr. Hauser only sees adults 18 and older.
Will Dr. Hauser be my primary care physician?
No, Dr. Hauser does not function as your primary care physician. If Dr. Hauser is seeing you, you must have and maintain a primary care physician in order to be followed at Hauser Health. We function as a specialty consultation practice.
What is included in the initial consultation and what is the cost?
Your first appointment includes a 60 minute consultation with Dr. Hauser and costs $400. We do require a deposit to hold your appointment which will be applied to your first appointment.
Dr. Hauser also requires all new patients to see his Nutritionist. The visit with the Nutritionist will last 30-60 minutes and costs $75.
What are the costs for follow up visits?
Follow up visits with Dr. Hauser are $200 per 30 minutes.
Each specialized test that Dr. Hauser runs requires a separate 30 minute follow up appointment to go over your results and a create a plan specifically for you.
For example, if you do a GI test and an Adrenal test – you will come in for two separate 30 minute appointments.
He believes that your health care relies on understanding your body, why things are happening and creating a plan of action, thus the 30 minute appointment.
What is your cancellation/re-schedule policy?
If you need to cancel or re-schedule your appointment, please let us know 2 business days in advance.
Follow up patients who cancel or re-schedule their appointment less than 2 business days in advance will be charged $100, and new patients will be charged $200.
What forms of payment do you accept?
We accept cash, credit cards, health savings credit cards and flex spending credit cards. We do not accept personal checks.
Is there any paperwork I will need to complete prior to my appointment?
Yes, please! After making an appointment with Hauser Health, we will email a link to the new client paperwork with easy-to-understand instructions. Let us know if you have any problems filling out the forms.
What should I bring to my appointment?
Your New Patient Paperwork will already be filled out!
To make for the most efficient use of your time with the doctor, it is a good idea to be prepared with a list of questions and issues you wish to discuss. Also, if you have previous lab results (within the last 3 months) and reports from previous physicians, which you feel are pertinent, please bring copies of these with you to your initial visit.
If you are taking supplements or prescription medicines, these should be documented when you are filling out your New Patient Paperwork- no need to bring them to your appointment!
What are your office hours?
Monday through Thursday 9:00 am- 4:00 pm.
Where are you located?
4802 Old National Pike, Frederick, MD 21702
How do I schedule an appointment?
Call Jill at 240-490-8978 and she will provide you with the earliest available times.
Do you offer nutrition consultations?
Yes! We have an on-site Integrative Nutritionist who follows Dr. Hauser’s integrative nutrition approach to wellness and healthy eating. The consultations are $75.
How often will I need to be seen?
Typically you can expect a four-week follow up visit to review labs after the initial consultation, however this depends on how quickly you complete your testing.
If you decide with Dr. Hauser to do specialized testing, you can plan to come in for a 30 minute follow up appointment to go over results and create a plan for each test.
After this, the amount of time determined to follow up will vary on an individual basis but once you are on your way to optimal health, you can plan on semi-annual follow up visits.
Will my insurance cover my lab work?
Lab orders for blood work can be taken to either LabCorp or Quest – whichever your insurance covers. Though we do our best to code your order in a way that will justify specific tests being conducted, we can never guarantee insurance companies will cover it.
How much do to the home lab tests cost?
Some insurance companies cover home lab tests. Depending on your insurance company, the costs are approximately $125-350.
Do you offer payment options?
We do not offer payment options and fees are due in full at the time of service.